Online or face to face – service makes a huge difference, and it’d better be good! We all appreciate good service and learned to expect it, we got used to fill in surveys and questionnaires, to express the level of our satisfaction or disappointment. If you are a service provider or consume services as part of your business activity, the Web Client for SAP Business One enables you to manage, process, update and create service calls and solutions using four dedicated apps under the Service module:
Enhanced user-interface design enables the user to view selected solution side-by-side the respective service call, gaining the benefit of having all information in one place:
The side pane is resizable, it can be closed or maximized when zoom in to specific solution is needed.
Available in SAP Business One 10.0 FP 2108 and SAP Business One 10.0 FP 2108, version for SAP HANA.
Source: SAP community