On November 15th, 2020, QSR Vietnam announced the implementation of SAP S/4HANA® for enterprise resource planning (ERP) to enhance its operations and customer experiences. The announcement was made at the project kick-off event at QSR’s office at Lottery Tower. The project will be implemented by Abeo Vietnam, an SAP Gold Partner.
The Vietnam’s largest restaurant chains company QSR Vietnam currently uses SAP Business One solution. To accelerate its growth and transformation strategy in line with the food market growth in Vietnam, QSR decided to implement the SAP S/4HANA, a next-generation, intelligent ERP business suite.
Ms. Pham Thi Hong Van, Vice President of QSR Vietnam said: “we understand that chain operations of the F&B industry always need a system to standardize the process, and timely processing of data, help staffs work professionally, all operation is on the right track and all departments coordinate smoothly. Thanks to the SAP Business One platform, we have developed 7 brands and 140 restaurants over the past 7 years. So far, I think that SAP B1 has fulfilled its mission and QSR needs a stronger system to make a steady step forward into the digital transformation journey ahead.”
“After doing a lot of research, QSR has found SAP S/4HANA to be a suitable solution with many innovations for the retail and F&B industries. Additionally, with Abeo- an implementation partner with proven experience in SAP deployment and QSR staff capacity, the project will be a success.” Ms. Pham Thi Hong Van added.
QSR’s core goal in the next 3 years is to have a digital platform to support, accelerate delivery channels, customer care and data management more quickly and effectively to help us grow more brands and stores in the near future.
The new generation of total corporate governance solution SAP S / 4HANA has been developed by SAP SE, the world’s leading company in enterprise application software, to help organizations optimize their management and operation. the digital economy. With SAP S / 4HANA, leaders at QSR can access accurate and real-time reports for more effective decision-making.
Developed by Germany-based SAP SE – the global leader in enterprise application software and business management solutions – SAP S/4HANA is the next-generation ERP business suite designed to help organizations run simple in the digital economy. With this solution, QSR management will have access to real-time and accurate reports for a better decision-making.
Mr. Nguyen Hong Viet, Managing Director, SAP Vietnam said: “The year 2020 has accelerated the need for companies in retail sector to embrace intelligent technologies to provide highly personalized customer experiences and drive sustainable business across all channels. With the ability to run its end-to-end business process on an integrated platform with real time business insights, QSR is in a prime position to take advantage of the rapidly changing market conditions and leapfrog the competition in the region. SAP is proud to be part of QSR’s digital transformation journey to become a data-driven intelligent enterprise and we look forward to a fruitful partnership in the years ahead.”
QSR will be deploying Abeo RetailPlus, the only SAP Qualified Partner-Packaged retail solution of SAP S/4HANA in South East Asia, developed by Abeo International. Abeo RetailPlus is an end-to-end solution that supports companies with retail processes across the entire retail value chain. With a set of “ready-to-go” documentation templates, tools and pre-configured processes, the solution can help customers accelerate their solution deployment and reduce their project’s “go-live” timeline. With our proven methodology, customers can ensure quick return on investment and time to benefit.
“With extensive retail experience in the region, Abeo International will work together with QSR to ensure the solution can help optimize QSR’s business processes and provide the company with a fast and accurate data as well as timely actionable business insights for QSR’s leaders to address their business challenges,” said Mr. David Tan, General Director of Abeo International.